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Showing posts from October, 2017

How to Deal with Rude Emails

How to Deal with Rude Emails If you have ever found yourself with a crabby email you might like to read about a new device I found recently. You can add it to your inbox and just like an out of office reply, it will deal automatically with all those terse responses for you. Do let me know if it works for you.  Dear Sender, I regret to inform you that your recent email of October 31 2017 has been caught in our HVR email filter. The HVR filter captures emails where the sender has given a knee-jerk reaction to a situation  without bothering to speak to the recipient before sending it out. HVR (How Very Rude) filters have been introduced because of the increasing number of such emails globally which disrupt communication systems and put the delivery of future emails at risk. The only way to lift the HVR filter is to take the following steps: 1.        Pick up the telephone 2.        Explain the misunderstanding or problem which has occurred 3.        Disc

How to Start...and Finish that Article

How to Start.....and Finish that Article Know your audience is the best advice I was given when I started as a trainee journalist a thousand years ago. My first job was on a local newspaper in Warwickshire. The audience were the people who lived in the town the newspaper served. Woe betide you if you spelt any names wrong or misquoted the leading lights. They generally were on drinking terms with the editor and you would soon find yourself hauled into his office for a dressing down. These may seem minor misdemeanours compared with the fake news scandals of today. But to the people of that town, getting it right was important, and so it should be. Now anyone can write. You don’t have to be a journalist to get published. There is a wide variety of ways to share your expertise and your stories without having to go through the media. Blog writing and thought leadership articles give everyone a chance to get their opinions out there. The problem is it is a crowded market place